Privacy policy

Privacy Policy

Last updated: August 17, 2025

FRL No Cap operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). FRL No Cap is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

By accessing or using our Services, you acknowledge that you have read, understood, and agree to this Privacy Policy.

Personal Information We Collect or Process

We may collect or process the following categories of personal information (depending on how you interact with our Services and as permitted by law):

Contact details: name, billing/shipping address, phone number, and email.
Financial details: credit/debit card information, payment confirmation, and transaction details.
Account information: username, password, security settings, and preferences.
Transaction history: items viewed, carted, purchased, returned, or exchanged.
Communications: information shared in customer support inquiries or messages.
Device data: browser, IP address, and unique identifiers.
Usage data: interactions with our website, browsing history, and activity logs.

Cookies & Tracking Technologies 🍪

We use cookies, pixels, and similar technologies to:

Enable site functionality (e.g., cart, checkout).
Analyze traffic and improve performance.
Personalize your shopping experience.
Deliver targeted ads on other websites.

You can adjust cookie settings through your browser or device preferences.

Sources of Personal Information

Directly from you: when you create an account, make a purchase, or contact us.
Automatically: through cookies, devices, and browsing.
Service providers: such as payment processors, shipping providers, and analytics platforms.
Partners/third parties: when integrated services or marketing partners are involved.

How We Use Your Information

We may use personal information to:

Provide & improve services (order fulfillment, returns, account management).
Personalize your shopping experience (recommendations, saved preferences).
Marketing & advertising (emails, promotions, retargeting ads).
Fraud prevention & security (account authentication, fraud detection).
Customer service (support responses, communication tracking).
Legal compliance (law enforcement requests, regulatory obligations).

Third-Party Advertising & Analytics 📊

We may share limited information with partners such as Google, Meta (Facebook/Instagram), TikTok, and Shopify Audiences to deliver ads or measure performance. These third parties may use tracking technologies to build a profile of your interests and show relevant ads. You can opt out of targeted advertising as described in the “Your Rights” section.

Email & SMS Consent 📩

By subscribing to our emails or text messages, you consent to receive promotional communications. You may opt out at any time by clicking “unsubscribe” in our emails or replying “STOP” to SMS messages. We may still send transactional messages related to orders or account updates.

Disclosure of Information

We may share your information with:

Shopify (hosting, checkout, analytics).
Service providers (payments, shipping, IT, marketing).
Marketing partners (ads, promotions, personalization).
Corporate affiliates or in the event of a business transfer.
Legal authorities when required to comply with law.

Shopify Relationship

Our store is powered by Shopify. Shopify processes your personal information for hosting, checkout, fraud prevention, and advertising integrations. To learn more, please see the Shopify Consumer Privacy Policy.

Children’s Data

Our Services are not directed to children. We do not knowingly collect data from anyone under the age of majority in their jurisdiction.

Security & Retention ⏳

We take reasonable steps to secure your data, but no method of transmission is 100% secure.

We retain order and payment information for at least 7 years for tax, accounting, and compliance purposes. Marketing data may be retained until you opt out or request deletion.

AI & Automation Disclosure 🤖

We may use AI-powered tools (such as automated customer support chat, product recommendations, or email responders) to improve your shopping experience. These tools process personal information in compliance with this Privacy Policy.

Your Rights

Depending on where you live, you may have rights such as:

Access / Know: Request the data we hold about you.
Delete: Ask us to delete your personal information.
Correct: Request correction of inaccurate data.
Portability: Request a copy of your data in a portable format.
Opt-out of sale/sharing for targeted advertising: Stop certain data uses for advertising.
Communication preferences: Opt out of promotional emails/SMS.

If you are a California resident (CCPA/CPRA), you have the right to opt out of “sharing” or “selling” your personal information.
If you are an EU/UK resident (GDPR), you may also have the right to object to processing or restrict how we use your data.

You may exercise these rights by contacting us (see “Contact Us” below).

International Transfers 🌍

Your data may be processed in the United States or other countries where Shopify or our service providers operate. Where legally required, we rely on Standard Contractual Clauses or equivalent safeguards for cross-border transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a revised Last updated date. If material changes occur, we will provide notice as required by law.

Complaints

If you are unhappy with how we process your data, please contact us first. Depending on where you live, you may also lodge a complaint with your local data protection authority.

Contact Us

If you have questions about this Privacy Policy or would like to exercise your rights, contact us at:

📧 Email: marketingwithreshwaw@gmail.com
📞 Phone: (210) 695-0420
📍 Address: 2162 Spring Stuebner Rd, Suite 217, Houston, TX 78250, USA